Requests for assistance within the first 14 days from the start date of your agreement
Gadgets of a value of £500 or more
Any gadgets not bought as new from a UK VAT registered company
Faults arising from neglect, misuse or neglect
Malfunctions caused by a software virus
Get peace of mind knowing your items are protected against electrical, mechanical faults and accidental damage from as little as £0.92 per week.
Call us on 02039 838 270 and speak to one of our lovely customer support agents.
You may need to pay an excess but only where you have selected to pay an excess when
purchasing your agreement with us.
Please ensure you have checked your junk/spam in your email, it sometimes ends up there. If
you are still having trouble finding it. Give us a call on 02039 838 270
Yes! We aim to use manufacturer engineers. If for any reason we are unable too so, we will
send a manufacturer approved engineer
If any of the above questions have not covered your query, please call us on 02039 838 270